We ship all orders within the continental United States (not including Alaska and Hawaii) via UPS and/or USPS, including all Standard Ground orders.
In addition to shipping, please allow an additional 2 - 3 business days for order processing, for an overall delivery time of 1 - 5 business days when shipping Standard Ground.
All orders shipped to Alaska and Hawaii can only be shipped UPS 2nd Day Air, with the exception of oversized packages. These will need to be shipped either via UPS or USPS.
We offer the following expedited shipping options (within the Continental US, excluding orders shipped to Alaska and Hawaii except where noted)
Ground - $6.95
3-Day - $34.00
2nd Day Air - $60.00
(Required for all orders to Alaska and Hawaii)
Next Day Air - $80.00
Orders shipped via Next Day Air, 2nd Day Air and 3-Day Air must be placed by 3 PM CST in order to be shipped the same day. UPS does not deliver orders on Saturdays and neither UPS nor USPS deliver on Sundays.
Multiple Shipping Addresses
We will ship your items to separate mailing addresses ONLY if you place separate orders for each destination.
Shipping to a P.O. Box, APO or FOP Address
For tracking purposes, we ship orders via UPS and USPS only. Please be sure to enter a complete shipping address for all online orders.
Incorrect and Old Addresses
If you accidently enter the wrong address for your order, if you notify us quick enough, we can contact UPS with the correct address. However, UPS will charge a fee for intercepting the package.
In this event we will unfortunately have to pass the charge of $11.00 for Ground Shipments and $15.00 for all other expedited shipping charges on to the you the customer.
To prevent this inconvenience and added cost, please double check your order before submitting it, check your account and delete any out of date or incorrect addresses. If you want to enter a new address during your checkout, be sure to click “Edit Your Address Book” before proceeding.
Undeliverable and Refused Packages
If a delivery is refused for any reason, considered undeliverable due to an invalid shipping address or the necessary arrangements are not made with the shipment carrier, you will be charged a penalty that may include, but not be limited to, extra shipping charges and a 35% restocking fee. To avoid this added inconvenience and cost please verify your shipping address carefully before finalizing your purchase.
ESP Tea Emporium reserves the right to cancel any order for any reason.